Fees · Transparency · Mauritius
Food delivery fees in Mauritius, nothing hidden
Know exactly what you pay, before you confirm.
Delivery fee, service fee, commission: we explain what each one pays for, and the app shows you the amount before you pay. An honest order starts with an honest receipt.
OnlyEat already delivers across Mauritius: explore our delivery zones and order in seconds.
What you pay, and why
Delivery fee and service fee, zero mystery.
Two fees are added on top of your dishes when you order on OnlyEat: a delivery fee and a service fee. Both are spelled out in the app, before you pay.
We do not print a fee here, because it is not the same for every order. You see the exact amount at checkout, on the payment screen, and nothing is added after that.
Delivery fee
It pays your rider, properly. At OnlyEat the rider isn't paid only from the restaurant to your door:
- Paid from wherever they are to the restaurant
- Paid from the restaurant to your door
- Every kilometre ridden is a kilometre paid
Service fee
It funds everything that gets your order to you well, on time, stress free:
- Admins watching every order, 7 days a week
- Live support if something goes wrong
- The platform, its security and its improvements
What the restaurant pays
The delivery that doesn't crush the work of local restaurants.
A commission twice as light. That's money that stays in the kitchen: better ingredients, generous portions, and restaurants that can keep going.
Run a restaurant? See our 10% commission .
These are commission rates taken on the order value, not fees added to what you pay.
Our riders
Paid for the whole trip. Not half of it.
Elsewhere, the rider's meter only starts at the restaurant. The kilometres to get there? For free. Not with us.
A rider paid what they are worth is a rider who takes care of your order, and who stays. Less turnover, more familiar faces.
Behind every order
Real people watching. 7 days a week.
Every OnlyEat order is tracked in real time by our admins. A slow restaurant, a stuck rider, an address that can't be found? They step in before you even have to flag it.
And them too, we don't pay peanuts. A respected team is a team that fixes your problems fast and well.
- #4821 · Curepipe On the way
- #4822 · Grand Baie Preparing
- #4823 · Quatre Bornes Delay, admin calls the restaurant
- #4824 · Flic en Flac Delivered
Deals, our way
Deals that rotate, zone by zone.
We don't do fake permanent deals. We switch on real discounts, by zone, depending on the day. To catch them all, there is only one move:
Download the app and turn on dealsAnd all this holds because
Behind the app, a real team.
A marketing team
That puts partner restaurants forward and makes their dishes known, not just our logo.
A rep on the ground
Who goes restaurant to restaurant, listens, advises and builds real partnerships. In person, not by automated email.
Dedicated admins
There 7 days a week on every order, from the first tap to your door.
Happy teams, you can taste it in the service.
Riders, admins, marketing, sales: at OnlyEat nobody is an adjustment variable. That is our system, and that is why it works.
Delivery fees, your questions
How do OnlyEat delivery fees work?
The delivery fee pays the rider for their whole trip: from wherever they are to the restaurant, then from the restaurant to your door. It is not the same for every order, so you see the exact amount at checkout in the app, before you pay.
Why is there a service fee?
The service fee funds real-time tracking of every order by our admins 7 days a week, live support, and the security of the platform. It is what gets your order to you well and on time.
How much commission does OnlyEat take from restaurants?
OnlyEat takes 10% commission, about half of what typical delivery platforms take. That money stays in the kitchen: better ingredients and restaurants that last.
How do I get the deals?
Discounts rotate by zone and by day. The simplest way is to download the app so you see them live when you order.
Ordering with us means feeding everyone.
The restaurant, the rider, the team, and you, of course. Welcome to delivery that plays fair.
